The successful candidate will be responsible for dealing with enquiries and information relating to membership and fundraising as well as for monitoring national mailboxes. They will ensure timely and accurate input of membership data, fees and donations received and other information onto appropriate systems.
In addition, they will be expected to disseminate information about membership and income generation, including donations, gifts and legacies to segmented contact lists via various methods, and will provide general support to regions and branches on membership issues.
We are seeking individuals who have excellent interpersonal skills and the flexibility and ability to work on a range of projects at one time. Experience of a customer-driven department, an excellent phone manner and the ability to work as part of a team are also essential.
Experience of website content management and knowledge of the adult and community education sector would be advantageous.
We offer generous terms and conditions, including 30 days holidays plus bank holidays (pro-rata for part time staff) and a pension scheme (subject to eligibility).
To apply for this role, you will need to submit a written expression of interest statement (maximum of 2 pages) which details how you meet the requirements set out in the Job Description and Person Specification together with a summary CV.
Expressions of interest and CVs should be emailed to firstname.lastname@example.org.
Previous applicants need not reapply.
The closing date for applications is 12noon on Friday 3rd November 2017.
Interviews will be in Central London.